Privacy Policy

Who we are

Tucson Metal Roof Repair operates this website and provides metal roof repair services in Tucson and Pima County, Arizona. In this policy, "we" and "us" refer to that business.

What we collect

We collect the information you give us and a small amount that is gathered automatically.

Information you give us. When you fill in a form or call us, we collect your name, phone number, email address, the address or area of the property, and whatever you tell us about the roof. If you send photographs, we collect those too.

Information collected automatically. Standard web server and analytics data: your IP address, browser type, device type, the pages you visited, the time of your visit, and the site that referred you. This is aggregate technical information and it is not used to identify you personally.

We do not collect payment card details through this website.

Why we collect it

We use the information you give us to respond to your enquiry, to schedule and carry out work, to send you findings, photographs and estimates, and to contact you about work in progress. We use the automatic information to understand how the site is used and to keep it working.

We do not sell your personal information. We do not rent it, and we do not share it with third parties for their own marketing.

Text messages and SMS consent

By providing your mobile number and giving consent, you agree to receive text messages from us relating to your enquiry, scheduling, and the work we are doing for you.

Consent to receive text messages is not a condition of any purchase. Message and data rates may apply. Message frequency varies.

Reply STOP to any message to opt out at any time. Reply HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.

Information may be shared with subcontractors and service providers strictly to support the delivery of the service you asked for, such as scheduling or dispatch. Those providers are not permitted to use it for their own marketing.

Who we share information with

We share information only in these circumstances:

- Service providers who help us operate, such as hosting, form handling, scheduling and email delivery. They receive only what they need and may not use it for anything else. - When you ask us to, for example if you want findings sent to an insurer, a property manager or a family member. - When the law requires it, in response to a valid legal process.

Cookies and analytics

This website uses cookies and similar technologies to keep the site working and to understand how it is used. You can block or delete cookies in your browser settings. Some parts of the site may not work correctly if you do.

How long we keep it

We keep enquiry and job records for as long as we need them to provide the service and to meet our legal and accounting obligations, and then we delete them.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can opt out of text messages at any time by replying STOP, and out of marketing email using the unsubscribe link. Contact us using the details below and we will respond within a reasonable time.

Children

This website is not directed at children under 13 and we do not knowingly collect personal information from them.

Changes to this policy

If we change this policy we will update the effective date at the top of the page. Significant changes will be made clear rather than made quietly.

Contact

Email: info@tucsonmetalroofrepair.com Phone: (520) 555-0132